Privacy Policy

Информация, которую мы собираем

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number when you contact us or enroll in courses
• Course-related Information: Course preferences, progress, and feedback
• Payment Information: Processed securely through our payment partners (we don't store credit card details)
• Communications: Messages you send us through contact forms or support channels
• Technical Data: IP address, browser type, device information, operating system, and usage patterns for website improvement
• Automatically Collected Data: When you visit our website, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages you visit, time spent on pages, referring website addresses, and date and time of your visit
• Location Data: We may collect general location information based on your IP address to provide localized content and comply with regional regulations
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities. For detailed information, please see our Cookies Policy

Как мы используем вашу информацию

We use your information for the following purposes:

• Service Delivery: Provide our 3D modeling courses and educational services, process course enrollments and payments, and manage your account
• Communication: Respond to your questions, provide customer support, send important updates about your courses and account, and notify you about changes to our services
• Marketing and Advertising: Send you promotional communications about our courses, special offers, and new content (with your consent where required). We may use your information to personalize advertisements and show you relevant content based on your interests and browsing behavior
• Analytics and Improvement: Analyze website usage patterns, understand how visitors interact with our platform, improve our website functionality and course offerings, and conduct research and analytics
• Legal Compliance: Comply with applicable laws, regulations, legal processes, and government requests
• Security and Fraud Prevention: Protect against fraud, unauthorized access, and security threats, verify your identity, and ensure platform security
• Business Operations: Manage our business operations, conduct audits, and enforce our Terms of Use

We may combine information we collect from different sources to provide you with a better experience and improve our services.

Правовые основания для обработки (GDPR)

If you are located in the European Union or other jurisdictions with data protection laws, we process your personal information based on the following legal grounds:

• Contractual Necessity: To fulfill our contract with you for course enrollment and services
• Legitimate Interests: To improve our services, prevent fraud, and maintain platform security
• Legal Obligation: To comply with applicable laws and regulations
• Consent: When you provide explicit consent for specific processing activities (marketing, non-essential cookies)

Обмен информацией и ее раскрытие

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our platform (payment processors, hosting services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing for specific purposes

Защита данных

We take the security of your personal information seriously and implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Technical Security Measures

• Encryption: SSL/TLS encryption for all data transmission between your browser and our servers
• Secure Servers: Our servers are hosted in secure data centers with physical and digital security controls
• Regular Security Audits: We conduct regular security assessments and vulnerability scans to identify and address potential security issues
• Firewall Protection: Network firewalls and intrusion detection systems to prevent unauthorized access
• Secure Authentication: Strong password requirements and multi-factor authentication where applicable
• Data Backup: Regular encrypted backups of our systems to ensure data availability and recovery

Organizational Security Measures

• Access Controls: Limited access to personal information on a need-to-know basis, with role-based access controls
• Employee Training: Regular security training for our team members on data protection and privacy best practices
• Confidentiality Agreements: All employees and contractors sign confidentiality agreements
• Incident Response Plan: Procedures in place to respond to security incidents and data breaches
• Secure Deletion: Secure deletion of data when no longer needed, using methods that prevent data recovery
• Third-Party Security: We require third-party service providers to implement appropriate security measures

Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

• Investigate the breach immediately and take steps to contain and remediate it
• Notify affected users and relevant authorities as required by applicable law
• Provide information about the nature of the breach, what information may have been affected, and steps we are taking to address it
• Offer guidance on steps you can take to protect yourself

Your Role in Security: While we implement strong security measures, you also play an important role in protecting your information. Please use strong, unique passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

Ваши права и возможности

Depending on your location, you may have certain rights regarding your personal information. We are committed to respecting and protecting these rights:

General Rights (All Users)

• Access: Request a copy of the personal information we hold about you, including what data we collect, how we use it, and with whom we share it
• Correction: Request correction of inaccurate or incomplete information. You can also update your account information directly through your account settings
• Deletion: Request deletion of your personal information, subject to our legal obligations to retain certain information (such as payment records for tax purposes)
• Opt-out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• Data Portability: Request transfer of your data in a structured, commonly used, and machine-readable format

Additional Rights (EU/EEA Users - GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Object: Object to processing of your personal information for direct marketing purposes or based on legitimate interests
• Right to Restrict Processing: Request restriction of processing in certain circumstances, such as when you contest the accuracy of your data
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent as the legal basis for processing
• Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe we have violated your data protection rights

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal information)
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within 30 days (or as required by applicable law).

When making a request, please provide:

• Your full name and email address associated with your account
• A clear description of the right you wish to exercise
• Any additional information that may help us verify your identity

We may need to verify your identity before processing your request to protect your privacy and security.

Международная передача данных

Your information may be transferred to and processed in countries other than your own, including countries that may have different data protection laws than your country of residence.

We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by data protection authorities
• Privacy Shield frameworks (where applicable)
• Other legally recognized transfer mechanisms
• Technical and organizational security measures to protect your data

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers and some of our service providers are located.

If you are located in the European Economic Area (EEA), we will only transfer your personal data to countries that provide an adequate level of data protection or ensure appropriate safeguards are in place.

Сроки хранения данных

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Specific retention periods:

• Account Information: Retained while your account is active and for a reasonable period after account closure to comply with legal obligations and resolve disputes
• Course Records: Retained for the duration of your enrollment and for a period after course completion to provide certificates and support
• Payment Records: Retained for at least 7 years to comply with tax and accounting regulations
• Marketing Communications: Retained until you opt out or request deletion
• Analytics Data: Retained in aggregated and anonymized form for up to 26 months
• Legal Disputes: Information may be retained longer if required for legal proceedings or investigations

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

You may request deletion of your personal information at any time, subject to our legal obligations to retain certain information.

Конфиденциальность детей

Our services are intended for adults (18 years and older) and we do not knowingly collect personal information from children under the age of 13 (or under 16 in the European Union).

COPPA Compliance (United States)

In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under 13 years of age without verifiable parental consent.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

GDPR Compliance (European Union)

In accordance with the General Data Protection Regulation (GDPR), we do not knowingly process personal information of children under 16 years of age without appropriate parental consent.

If you are a parent or guardian in the EU and believe that your child under 16 has provided us with personal information, please contact us immediately.

Age Verification

When creating an account or enrolling in courses, users must confirm that they are at least 18 years of age (or the age of majority in their jurisdiction). We may request additional verification if we have reason to believe a user is underage.

Parental Rights

Parents and guardians have the right to:

• Review their child's personal information
• Request deletion of their child's personal information
• Refuse to allow further collection or use of their child's information
• Revoke previously given consent

To exercise these rights, parents or guardians should contact us using the information provided in the "Contact Information" section.

Сторонние сервисы

We use the following third-party services that may collect information about you. These services have their own privacy policies and terms of service:

Отслеживание конверсий Google Рекламы

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies and similar technologies to track when users complete certain actions on our website (such as submitting a contact form or enrolling in a course) after clicking on our Google Ads.

• Google collects information about your device, browser, and interactions with our ads
• This data helps us understand which ads are most effective and optimize our advertising spend
• Google may use this data to improve its advertising services and show you more relevant ads
• You can opt out of Google's use of cookies for conversion tracking by visiting Google's Ad Settings

For more information, please review Google's Privacy Policy and Google's advertising policies.

Ремаркетинг

We use Google Ads remarketing to show personalized advertisements to users who have previously visited our website. This service allows us to display relevant ads to you on other websites within the Google Display Network.

• Google uses cookies to remember that you visited our website
• When you visit other websites that are part of Google's advertising network, you may see ads for our courses
• This helps us reach potential students who have shown interest in our services
• You can opt out of Google's use of cookies for remarketing by visiting Google's Ad Settings or by using the Network Advertising Initiative opt-out page

Remarketing lists are created based on your browsing behavior and may be combined with other data Google has about you to create audience segments for advertising purposes.

Google Analytics

We use Google Analytics to help us analyze website traffic and understand how visitors use our platform. This service collects information about your use of our website, including:

• Pages you visit and time spent on each page
• How you arrived at our website (referring websites, search engines, direct visits)
• Your geographic location (based on IP address)
• Device and browser information
• User interactions (clicks, form submissions, downloads)

Google Analytics uses cookies and may combine data collected from our website with data from other Google services. You can prevent Google Analytics from using your information by installing the Google Analytics Opt-out Browser Add-on.

For more information, see Google's Privacy Policy and How Google uses data when you use our partners' sites or apps.

API Google Карт

We use Google Maps API to display our location on our contact page. When you interact with the map, Google may collect information about your location and device. This data is subject to Google's Privacy Policy.

We do not have access to or control over the information Google collects through the Maps API.

Payment Processors

When you make a purchase, your payment information is processed by third-party payment processors. These processors have their own privacy policies and terms of service. We do not store your complete credit card information on our servers.

Email Service Providers

We use third-party email service providers to send you communications. These providers may collect information about email delivery and engagement (such as whether emails are opened or clicked).

Использование файлов cookie

We use cookies and similar technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. For more details, see our Cookies Policy.

Обновления политики

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Контактная информация

If you have questions about this privacy policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.